Refund policy

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it—unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

To initiate a return, please contact us at snapitstickit@gmail.com. If your return is approved, we’ll send you a return shipping label and provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any return-related questions, feel free to reach out to us at snapitstickit@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can assess the issue and make it right.

Exceptions / Non-Returnable Items

Certain items are non-returnable, such as perishable goods (e.g., food, flowers, plants), custom products (e.g., special orders, personalized items), and personal care items (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions or concerns about a specific item, please reach out to us.

Exchanges

The quickest way to get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and inform you if the refund is approved. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.